15 Best Business Continuity Solutions in 2024 (Must-Try)
Business continuity solutions have become an essential aspect of modern businesses, particularly in the wake of unforeseen events like natural disasters, cyber-attacks, and pandemics. As we enter 2024, it is clear that businesses need to invest in a business continuity communication plan more than ever before.
This article explores some of the best business continuity solutions companies should consider implementing this year, including the best mass texting services.
Why The Right Business Continuity Tool Is Vital
Before diving into the specific solutions, it is essential to understand why choosing the right business continuity tool is crucial for any organization:
Mitigate Financial Losses
A reliable business continuity solution minimizes losses by ensuring critical processes continue without interruption.
Protect Reputation And Customer Trust
With the right business continuity solution in place, businesses can maintain their services and avoid negative publicity.
Compliance Requirements
A suitable solution can help companies stay compliant and avoid hefty penalties.
Increased Productivity And Efficiency
By having a business continuity solution, businesses can quickly resume operations after a disruption, reducing downtime.
Best Business Continuity Solutions
- DialMyCalls
- Noggin
- Riskonnect Active Risk Manager
- Fusion Framework System
- ParaSolution
- BDRSuite
- SAI360
- Comet Backup
- NAVEX IRM
- Onspring
- Regroup Mass Notification
- BC in the Cloud by Infinite Blue
- NinjaOne
- MetricStream Business Continuity Management
- Sustainable Planner by Virtual Corporation
DialMyCalls
If you’re looking for software that meets all your communication needs, DialMyCalls is the one for you. A popular choice for countless companies across different industries, DialMyCalls is famous for its versatility and proficiency in many use cases.
Offering both call, text, and email services, DialMyCalls lets you communicate with several people in an instant. This way, you get improved flexibility in communication and can better target and monitor your telemarketing and reach through your preferred method.
DialMyCalls Automated Calling provides you with auto dialing and robocall services, with which you can quickly send out voice notifications and phone all your contacts. To give you a robust, versatile package, these services can be augmented with additional features that facilitate easier communication between your staff and clients.
DialMyCalls’ basic plan costs an affordable $8.99 while remaining well-rounded and easy to use.
Below, we’ll see a list of its best auto-dialing features and where they can come in handy for you.
Features
- AccurateAMD
- Conference Call Services
- Live Answer Messages
- Phone Tree App
- Robocall Service
- CRM (Customer Relationship Management) Integration
AccurateAMD
Your clients won’t always be available to respond to your calls and may sometimes direct you to an answering machine. DialMyCalls’ AccurateAMD provides a 98% reliable answering machine detection system that tells you which calls were actually picked. Knowing when your calls are received by a live person versus an answering machine is necessary for successful telemarketing and time management.
For example, a customer service agent can spend more time on calls with live people to generate leads compared to machine responses. Also, you can leave personalized, well-worded messages with your clients to persuade them to return your call.
Conference Call Services
Previously, we’ve seen how important communication is to successfully run any firm. You must constantly check in with your employees and coworkers, hear their challenges, and proffer solutions.
Using DialMyCalls’ conference call service, you can easily connect with up to 200 people, make general announcements, and get real-time feedback. Its straightforward call management lets you easily schedule, start, and cancel calls as needed. Also, you can access all your communication tools from this platform and have all participants access the meeting with a call-in number and a PIN access code.
Live Answer Messages
After the AMD system does its work, you may want to have separate recordings for live answers and answering machine recordings. With this feature, you can select more personalized and interactive recordings to respond to customers when you’re unavailable.
But why is this feature important? Customer engagement largely depends on your manner of response and how well you resonate with them. While more stereotypical messages may work for recordings, responding to a live person with an impersonal message will discourage further interaction.
Phone Tree App
Your team’s organization determines how effective your telemarketing and customer service will be. Implementing a dedicated phone tree for your team is one way to improve order and seamlessness when there is an incoming call.
No customer wants to be put on hold for lengthy periods while making inquiries. With DialMyCalls’ phone tree templates, you can quickly get calls across to the designated or responsible people, shortening your client’s wait time and improving your general process.
Robocall Service
Most people today dismiss robocalls and see them as unappealing, but is there any way to maximize their potential without being a disturbance to clients? DialMyCalls can help you with this challenge and show you how to use the best robocall service effectively for your industry and line of business.
With DialMyCalls, you get an extensive guide on robocalls, what they are, where you can use them, and how to use them positively. Hence, you can easily set up DialMyCalls’ robocalls, use them to your advantage, and view detailed reports on each robocall you send out.
CRM Integrations
CRMs are an integral part of most businesses, as they are necessary to properly manage your customer’s data and improve your connection with them. So, for better operations, your autodialer should be able to integrate with popular CRMs and other business applications.
DialMyCalls partners with platforms like Zapier, Zoho, monday.com, Salesforce, and HubSpot to give you greater functionality. With these integrations, you can easily sync your clients’ data for greater communication range and access.
Noggin
Noggin.io is a comprehensive platform designed for resilience and critical event management, offering an integrated workspace for handling operational and third-party risk management, business continuity, incident and crisis management, emergency management, and security and safety operations. It provides a suite of solutions aimed at facilitating collaboration, coordination, insight generation, stakeholder communication, and workflow streamlining for planning and response activities. The platform is distinguished by its award-winning, next-generation approach to ensuring organizational resilience across a variety of sectors.
Features
- Risk Assessment Dashboard
- Report Generation
- Mobile & Desktop Availability
Risk Assessment Dashboard
Report Generation
Mobile & Desktop Availability
Riskonnect Active Risk Manager
Riskonnect offers a comprehensive platform designed to manage risk and compliance across various organizational domains. It integrates solutions for insurable risk, governance, risk & compliance (GRC), environmental, social & governance (ESG), healthcare risk and patient safety, among others. The platform is built to enable confident decision-making through a unified view of risks, fostering collaboration and offering insights with its risk analytics capabilities. Riskonnect aims to streamline risk management processes, enhance operational resilience, and provide a scalable solution that meets the needs of diverse industries and functions.
Features
- Project Risk Management Dashboard
- Risk Express Interface
- Bow Tie Analysis Interface
Project Risk Management Dashboard
Risk Express Interface
Bow Tie Analysis Interface
Fusion Framework System
Fusion Risk Management offers a platform focused on building operational resilience and managing risk across various functions. It integrates solutions for business continuity management, third-party risk management, crisis and incident management, and operational resilience. Designed for adaptability and scalability, Fusion provides a comprehensive view for decision-making, supports proactive risk management strategies, and promotes collaboration within organizations.
Features
- Key Indicators
- Executive Dashboard View
- KPIs and KRIs
Key Indicators
Executive Dashboard View
KPIs and KRIs
ParaSolution
ParaSolution by Premier Continuum is a Business Continuity Management Software designed to automate and streamline the business continuity planning process. It offers solutions for business continuity management, crisis management, IT disaster recovery management, vendor risk management, integrated risk management, and ISO 22301 certification preparation. Key features include automation of BCM activities, real-time data visualization, customizable workflows and dashboards, and mobile app support for incident management. It’s aimed at enhancing organizational resilience through efficient management and recovery strategies.
Features
- Mobile & Desktop Availability
- Global & Bilingual Solutions
- Expertise
Mobile & Desktop Availability
Global & Bilingual Solutions
Expertise
BDRSuite
BDRSuite is a data protection solution offering backup and recovery for virtual, physical, and cloud environments. It supports VMware, Hyper-V, KVM virtual platforms, Windows, Linux, and Mac endpoints, and cloud services like AWS and Azure. Key features include agentless backups, instant recovery, centralized management, and support for applications like MS Exchange, SharePoint, SQL Server, and MySQL. It aims to simplify data protection, ensuring business continuity with affordable and flexible licensing options.
Features
- Object Storage Repositories
- Instant and Granular Restore Options
- Backups with End-to-End Encryption
Object Storage Repositories
Instant and Granular Restore Options
Backups with End-to-End Encryption
SAI360
SAI360 offers a comprehensive suite for managing governance, risk, compliance (GRC), ethics, and compliance learning. It’s designed to provide a unified, scalable approach to risk management, integrating various aspects of GRC to help businesses identify, manage, and mitigate risks effectively. The platform aims to broaden the risk horizon, offering real-time dashboards, configurable workflows, and extensive regulatory content knowledge base to ensure organizations can see risk from every angle and make informed decisions.
Features
- Risk Overview Reports
- EHS and Sustainability
- Audit Findings
Risk Overview Reports
EHS and Sustainability
Audit Findings
Comet Backup
Comet Backup is a fast, secure, and flexible backup software designed for IT providers, offering a wide range of features including client-side deduplication, incremental forever backups, and robust encryption. It supports various data types and platforms, such as Windows, Linux, macOS, Microsoft 365, and more, ensuring comprehensive data protection for disaster recovery and business continuity. Comet Backup emphasizes control, allowing users to choose their backup destinations and configurations, and integrates with major cloud storage providers.
Features
- Compression & Encryption
- Job Logs
- Storage Vaults
Compression & Encryption
Job Logs
Storage Vaults
NAVEX IRM
NAVEX IRM (Integrated Risk Management) is part of the NAVEX One platform, designed to create a more risk-resilient and successful business. It features solutions for efficiently managing third-party risk, IT risk, operational risk, and ensuring privacy, risk, and compliance. The platform emphasizes the reduction of costs through automation, swift adaptation to risk needs, and making risk data actionable with real-time reports and dashboards. NAVEX IRM aims to streamline the risk management process, offering a scalable and integrated approach to managing various types of organizational risks.
Features
- Real-Time Reports and Dashboard
- Automatable Data Collection
- APIs
Real-Time Reports and Dashboard
Automatable Data Collection
APIs
Onspring
Onspring Technologies provides automated business process solutions focusing on governance, risk, and compliance (GRC) with a user-friendly, no-code platform. It offers features such as real-time reporting, dynamic workflows, and seamless integration capabilities, aiming to boost efficiency and provide a comprehensive view of GRC tasks. Onspring’s solutions are designed for flexibility and scalability, supporting a range of processes from risk management to audit and compliance, making it suitable for enterprises looking to enhance their GRC strategies effectively.
Features
- Continuity and Recovery Dashboard
- Business Impact Analysis
- Organize Test Scenarios by Status
Continuity and Recovery Dashboard
Business Impact Analysis
Organize Test Scenarios by Status
Regroup Mass Notification
Regroup Mass Notification is one of the business continuity systems that are easy to use and efficient. It provides a simplified platform where you can set up and manage a notification system for emergencies.
With Regroup, you can create templates to ensure faster delivery and response. You can also determine how many recipients have opened the notification and get a report about the alert process.
Regroup Mass Notification also offers 24-hour customer support to ensure that users get the most out of the platform.
Features
- Comprehensive Analytics
- On-the-Go Messaging
- Geo-Fencing Technology
Comprehensive Analytics
On-the-Go Messaging
Geo-Fencing Technology
BC in the Cloud by Infinite Blue
BC in the Cloud by Infinite Blue is a versatile business continuity and disaster recovery software that emphasizes customization, ease of use, and integration with major business applications. It features drag-and-drop design changes, minimal training requirements for users, integrated data for up-to-date information, and an advanced automated mass notification module, Sendigo. This tool is aimed at ensuring organizations are prepared, planned, tested, and ready for disruptions, promoting enterprise resilience.
Features
- BIA Dashboard
- Planning and Strategy Dashboard
- Exercise Reports
BIA Dashboard
Planning and Strategy Dashboard
Exercise Reports
NinjaOne
NinjaOne Backup is designed for flexible and effective ransomware recovery and data protection, suitable for modern distributed workforces. It features a single-pane management system, supports cloud-based, hybrid, and customizable backup plans, and ensures data security through encryption both in transit and at rest. The software minimizes storage and network impact with incremental block-level backup, offers several secure restore options, and allows for self-service file restoration by end-users, aiming to streamline data protection and recovery processes.
Features
- Application Patching
- Server Automation
- Netflow
Application Patching
Server Automation
Netflow
MetricStream Business Continuity Management
MetricStream’s Business Continuity Management software is designed to enable enterprises to manage and execute an effective business continuity and disaster recovery program. It offers a robust platform for orchestrating business continuity planning, risk assessments, disaster tracking, recovery action initiation, and emergency mass notifications. The software aims to ensure uninterrupted operations and facilitate faster recovery from disasters by providing a centralized approach to recovery planning and crisis management, supported by mobile-enabled access for continuity plans and crisis reports.
Features
- Business Impact Analysis
- Comprehensive Overview
- Incident Notification Form
Business Impact Analysis
Comprehensive Overview
Incident Notification Form
Sustainable Planner by Virtual Corporation
Sustainable Planner by Virtual Corporation is a business continuity management software designed to facilitate comprehensive business impact analysis, development of business continuity and IT disaster recovery plans, risk mitigation, and incident management. It supports data protection, recovery, and critical communication, aiming to enhance organizational resilience. The platform is customizable, offering various deployment options like SaaS and hosted solutions, and includes features for easily performing Business Impact Analyses and building continuity plans.
Features
- Mission Essential Functions
- Business Continuity Program Dashboard
- Incident Management Map
Mission Essential Functions
Business Continuity Program Dashboard
Incident Management Map
How To Choose The Best Business Continuity Tool For You
Before diving into the solutions, it is crucial to understand what factors to consider when choosing a business continuity tool. Here are some key points to keep in mind:
Ease of Use
The business continuity solution should be user-friendly and easy to navigate, even for non-technical employees.
Customer Service
Look for a provider that offers excellent customer service and support, as you may need assistance during an emergency.
Value for Money
Consider the cost of the solution and whether it provides value for your investment.
| Platform | Ease of Use | Customer Support | Other Features | Pricing | Score |
|---|---|---|---|---|---|
| DialMyCalls | 4.8 | 4.7 | 4.7 | 4.7 | 4.7 |
| Onspring | 4.7 | 4.9 | 4.7 | 4.8 | 4.7 |
| BC in the Cloud | 4.6 | 4.8 | 4.8 | 4.8 | 4.7 |
| NinjaOne | 4.8 | 4.8 | 4.6 | 4.7 | 4.7 |
| Riskonnect | 4.6 | 4.9 | 4.5 | 4.7 | 4.6 |
| ParaSolution | 4.9 | 4.9 | 4.1 | 4.1 | 4.5 |
| SAI360 | 4.5 | 4.5 | 4.5 | 4.5 | 4.5 |
| Comet Backup | 4.5 | 4.6 | 4.5 | 4.7 | 4.5 |
| Sustainable Planner | 3.9 | 4.9 | 4.4 | 4.8 | 4.5 |
| NAVEX IRM | 4.1 | 4.7 | 4.5 | 4.6 | 4.4 |
| BDRSuite | 4.1 | 4.4 | 4.5 | 4.5 | 4.3 |
| Fusion | 4.2 | 4.3 | 4.3 | 4.1 | 4.2 |
| Regroup | 4.4 | 4.1 | 4.1 | 4.3 | 4.2 |
| MetricStream | 4.0 | 4.7 | 4.0 | 4.0 | 4.1 |
| Noggin | 4.7 | 3.7 | 4.7 | 3.0 | 4.0 |
All of the ratings above are from Capterra.com.
Get Started With DialMyCalls Today
Investing in reliable business continuity solutions is crucial for the success and survival of any business in today’s unpredictable world. DialMyCalls offers a comprehensive platform that can help businesses stay connected and operational during times of crisis. Don’t wait until it’s too late – get started with DialMyCalls today and ensure the continuity of your business operations.
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